Privacy Policy

Effective date: November 12, 2026

Scope of this policy

Shur Law ("Shur Law," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with shurlaw.com (the "Website") and inquiries submitted through the Website.

This Policy does not replace an engagement agreement, any separate client privacy notice, or our professional duties concerning client confidentiality. Information handled in a legal representation is also subject to those duties and applicable law.

Information you provide

When you contact us, request a consultation, or submit an inquiry, we collect the information you choose to provide. Depending on your submission, this may include your name, email address, telephone number, contact preferences, and information about the legal assistance you are seeking.

Please provide only the information reasonably necessary for us to respond to your initial inquiry. Do not submit Social Security numbers, financial account numbers, passwords, medical records, or detailed confidential information through a general Website contact form. If additional information is needed, we will explain how to provide it through an appropriate channel.

Information collected automatically; cookies

Your browser may allow you to delete or block cookies. Blocking some cookies may affect Website functionality. Browser settings do not necessarily control all tracking technologies.

How we use information

We use information submitted through the Website to respond to inquiries, communicate with you, evaluate whether we can assist with a requested legal service, conduct appropriate intake and conflict checks, and arrange consultations. If we agree to represent you, we may use relevant intake information in connection with that representation.

When information is disclosed

We disclose information to vendors that support our Website, communications, intake, scheduling, information storage, client portals, payment processing, and related operations, to the extent needed for their services. Our use of vendors is subject to applicable confidentiality obligations.

We may disclose information when required by law or lawful process, or as otherwise permitted by applicable law and professional obligations to protect rights, safety, or the security of our systems. We may also disclose information at your direction or with your authorization. Nothing in this Policy authorizes disclosure of client information contrary to our professional obligations.

Communications and your choices

You may ask us to update your contact details or communication preferences using the contact information below. If you receive marketing emails from us, you may unsubscribe using the instructions in the message or contact us. Opting out of marketing does not necessarily stop communications needed for an inquiry, a representation, or legal obligations.

Text messaging (SMS/MMS and 10DLC)

When you opt in to receive text messages from Shur Law, we collect your mobile telephone number, your messaging preferences, records of your consent, and information contained in your messages. We use this information to provide the messaging services you requested and to manage consent, opt-out requests, and support.

With your consent, Shur Law may send SMS or MMS messages concerning your inquiry, consultation scheduling, appointment reminders, and communications relating to requested legal services. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing legal services. Any marketing text messages require a separate, appropriate opt-in; consenting to service-related texts does not enroll you in marketing texts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own purposes. We may provide mobile information and consent records to service providers solely as necessary to operate and support our messaging program, subject to restrictions against using that information for their own marketing or promotional purposes. These restrictions apply notwithstanding the general information-sharing provisions elsewhere in this Policy.

You can opt out of text messages at any time by replying STOP. After opting out, you may receive a final message confirming your request, but you will not receive further messages from the program unless you opt in again. For assistance, reply HELP or contact Shur Law using the contact information below. You may also contact us directly to request that text messaging stop or to arrange another communication method.

Text messaging is not an appropriate channel for emergencies, urgent legal deadlines, or highly sensitive information. Do not send Social Security numbers, account credentials, or detailed confidential documents by text. Contact us to arrange an appropriate method for sharing sensitive information.

Retention and security

Shur Law does not retain any physical documents in the original format other than essential documents required in the original form by the court. Documents are scanned in and saved electronically. Shur Law does not guarantee that any documents retained in an electronic form will be maintained passed the date required by State law.

No method of internet transmission or electronic storage is completely secure. Please contact us if you need instructions for transmitting sensitive information.

Requests concerning personal information

You may contact us to ask about our handling of your information or to request access to, correction of, or deletion of information you have provided. We will evaluate requests in accordance with applicable law and our professional obligations. We may need to verify your identity before acting on a request.

We may be unable to fulfill a request in full where information must be retained or protected for legal, professional, security, or recordkeeping reasons, or where a request would affect another person’s rights or confidential information.

Third-party services and links

The Website may direct you to third-party services, including client or payment portals. Those services may have separate privacy policies governing information they collect directly. Review the applicable policy before submitting information. Our professional responsibilities for information entrusted to us remain applicable.

Children’s information

Our Website is intended for adults seeking legal services and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information through the Website, contact us so we can review and address the situation.

No attorney-client relationship through the Website

Submitting an inquiry or using the Website does not, by itself, create an attorney-client relationship. Do not assume that we represent you unless we have expressly agreed to do so. Please do not use the Website to communicate an urgent deadline. This statement does not limit any confidentiality or other duties that may apply to information provided by a prospective client.

Changes to this Policy

We may update this Policy to reflect changes in our practices or applicable requirements. The effective date above identifies the current version. Where required, we will provide additional notice or obtain consent for material changes.

Contact us

For questions about this Policy or requests concerning personal information, contact:

Shur Law
Attention: Privacy inquiries
4555 Lake Forest Dr., Suite 650
Cincinnati, OH 45242
Telephone: 513-449-0990
Email: [email protected]